Hi, I'm Apaar.
I work where unclear needs, messy workflows, and practical delivery meet.
Enterprise delivery made me systems-oriented. Retail and service transformation made me a builder. Across both, I developed the same habit: spotting unclear ownership, broken handovers, missing records, repeated manual work and workflows that depend too much on memory.
I am based in Dublin and recently completed an MSc in Digital Innovation at UCD Smurfit. My work sits across digital product, business systems and delivery, with experience spanning multi-site enterprise coordination, service operations, SME digital systems and institutional workflows.
The thread is simple: understand the real workflow, make the messy parts visible, and build something useful enough for people to keep using.
Start with the real workflow
Requirements make more sense when you understand how work actually moves: who asks, who decides, who owns the next step, where the tools slow people down, and where the handover breaks.
Make ownership visible
Most delays are not technical at first. They come from unclear status, unclear ownership or unclear next action. Good systems make open work harder to lose.
Reduce memory load
A useful system does not ask people to remember everything. It captures the important parts: what is open, what is blocked, what changed, and what needs to happen next.
A short ledger.
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2025
Supported student-facing records, shared inbox workflows and reporting. Created SOPs and Google Apps Script automation to make reviewed-record communications clearer, faster and more consistent.Institutional operations & automationUCD Scholarships & Funding
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2022-Present
Built websites, booking flows, calculators, request trackers, content workflows and lightweight business systems for small teams.Independent digital systems workSME Projects
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2019-2024 / 2026
Worked across customer requests, supplier follow-ups, product information, e-commerce activity, records, routines, local visibility and digital presence. This included request visibility for a 3,000+ product catalogue and service transformation across a two-location business.Retail & service operationsMast Service Station + Gandharva Loka Dublin
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2015-2018
Coordinated multi-site IT rollout projects and service activity across 28 offices and approximately 1,200 users.Enterprise delivery coordinationSysnet / HPE-Ericsson account
If something here resonates, write.
Open to product, business analysis, delivery and digital-transformation roles where ambiguity needs structure, Dublin or remote.